Shipping policy

Shipping Policy

Processing Time
Orders are processed within 1–3 business days after payment is confirmed.

Shipping Time
Estimated delivery times:

  • Australia: 3–10 business days
  • International: 7–20 business days

Delivery times may vary depending on your location and carrier delays.

Shipping Costs
Shipping costs are calculated at checkout unless a free shipping promotion is available.

Order Tracking
Once your order has been shipped, you will receive a tracking number by email.

Lost or Delayed Orders
If your order has not arrived within the estimated delivery time, please contact us and we will work with the shipping carrier to resolve the issue.

Damaged Items
If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

Contact Us
For any shipping questions, please contact us through our store's contact page.